FAQ

General Questions

Will the guide ever expire after I have completed all the weeks?
No, you have lifetime access to the guides so they will never expire. You can complete them as many times as you like.

I entered the wrong address?
We will unfortunately not be able to make any amendments to your address after your order has been made. Please double check your address when completing your order. Your item will be delivered to the address you enter and you will be responsible for retrieving the order.

My card keeps getting declined
In most cases, your card being declined is due to your bank rejecting the payment. This is because they may not recognise the influencer’s domain. Try using a new card or ring your bank to tell them that you are making the transaction and then try again.

I have not received the PDF(s)
Your PDF(s) are in your order confirmation email underneath order details with buttons.

I don’t like my product, can I get a refund?
When you purchase any guide or digital product, you agree to no refunds as stated on the website. This is because the content is delivered instantly to the buyer and can be seen by the buyer.

Refunds can only be given in the following circumstances:

If there was a technical issue and we can see that the content was never received by the buyer.
If the transaction was not a genuine transaction (card fraud etc.)
If there was a duplicate order or payment.